Talking Website for alarm and security installers
People look for an alarm or CCTV installer for one of two reasons: they've just had a scare, or they're finally getting round to something they've been meaning to do. Either way, they've got questions, and security isn't something people like buying from a contact form. (This one's close to home. Martin spent years in the security industry before starting AI Profit Centres.)
A normal website lets customers walk. A talking website lets customers talk. Ask questions, get answers, then book.
What a Talking Website does for an alarm installer
Your site talks back.
Customers tap one button and ask what they want to know: do you fit monitored alarms, can I see the cameras on my phone, do you service existing systems, do you cover my area. Your agent answers from what you've told us about your business, the way you would.
Your agent handles "roughly how much?"
Customers want a rough idea before they book. Your agent gives the ballpark you're happy with, like a starting price for a wireless alarm or an annual service, or explains how you quote for a full system, and books the survey, so you turn up to a customer who already knows what happens next.
Your agent books them in.
Once their questions are answered, your agent books the survey, the service or the repair visit straight into your diary, so the enquiry doesn't sit in an inbox while they ring round.
Discreet, the way you'd be.
Your agent answers general questions and keeps the specifics of anyone's system or property for the survey, the way you would.
Your site looks like your business.
Your work, your area, your own photos. On your form, you send us a website in your trade you like the look of, and we build yours from that, so it looks the way you want it to, not like a template with the name swapped.
You stay on the job.
If you can't get to your phone, the customer gets a text straight away with a link to your website, so they can talk to your agent and book, instead of ringing the next name.
How it works
- Talk to Ollie on this site. He's the same kind of agent your customers would get. Book your specification call with Martin.
- You receive your specification form, "Fill after listening" (an audio message inside the form talks you through it). This is where you give us the essentials we need to build your site.
- You have your specification call with Martin, booked with Ollie, where he builds the detail and the message around what you've sent us, so your site sounds like your business, not a template.
- Your Test Drive, where you operate your Talking Website, with your own voice agent on it, and book yourself an appointment exactly as your customers would. If you're happy, pay your first month. Then your website and your voice agent are commissioned, you sign off each page, and we push your site live, usually within a week and sometimes in as little as three days.
Launch price: £97 a month, locked in. No setup fee. No long term contract.
Questions alarm and security installers ask
A normal website lets customers walk. A talking website lets customers talk. On your Talking Website for alarm and security installers, your agent answers questions about monitored alarms, cameras and servicing, books surveys, services and repair visits straight into your diary, and if you can't get to your phone, the customer gets a text straight away with a link to your website.
Your agent gives the answer you'd give. Most installers do one of two things, and you can do both:
- Explain why it depends. A wireless alarm for a flat is a very different job from CCTV and a monitored alarm for a business. Your agent explains that, so the customer understands why you need to survey the property, then books the visit.
- Give a starting price. Your agent can say something like "a wireless alarm installed starts from [£]", or your annual service price, so they know roughly where they stand before you come out.
You choose on your specification call, and your agent only quotes the figures you've given us.
Your agent doesn't guess. If someone asks something you haven't covered, like whether their insurer needs an NSI or SSAIB approved installer, your agent says you'll answer that properly yourself, and books them in or takes their number for a callback. The more you tell us on your form and your specification call, the more your agent can answer on the spot.
Yes. On the specification form you fill in before speaking to Martin, you choose what your agent books: a callback or a site visit. The most effective is a site visit. Your agent books the earliest free slot in your diary, and you can always ring the customer first to check anything you want to know before you make the journey.
However you want it handled. Some installers want faults booked into the next free slot. Others want your agent to give the customer your mobile number for genuine emergencies only, like an alarm that won't stop sounding in the middle of the night. You choose on your specification call, and your agent sticks to it.
Yes, the way you would, and only the systems you offer. Your agent explains the benefits of what you fit and what the customer already has. If you fit bells-only alarms, your agent explains what a loud, visible alarm does to put a burglar off. If you're NSI (NACOSS) or SSAIB approved and offer monitoring, your agent explains how a monitored system can bring a police response. If you fit perimeter protection, your agent explains the benefit of keeping a burglar on the outside, before they ever get in. You set this on your specification call, and your agent books a survey so you can recommend what suits them.