Talking Website for electricians
People ring an electrician when something's stopped working, and they're often a bit worried about it. Lights tripping, sockets that have gone dead, a consumer unit nobody wants to touch. Others are planning ahead: an EV charger, a rewire, new lighting. Either way, they want to know quickly whether you're the right person. Most electricians' websites give them a contact form and a wait.
A normal website lets customers walk. A talking website lets customers talk. Ask questions, get answers, then book.
What a Talking Website does for an electrician
Your site talks back.
Customers tap one button and ask what they want to know: do you cover my area, do you fit EV chargers, can you look at my fuse box, how soon could you come out. Your agent answers from what you've told us about your business, the way you would.
Your agent handles "roughly how much?"
Customers want a rough idea before they book. Your agent gives the ballpark you're happy with, or explains how you price, and books the visit, so you turn up to a customer who already knows what happens next.
Your agent books them in.
Once their questions are answered, your agent books the fault visit, the survey or the install straight into your diary, so the enquiry doesn't sit in an inbox while they ring round.
Safety first.
If something sounds unsafe, your agent tells the customer to keep clear and gets them booked in with you, the way you'd want.
Your site looks like your business.
Your work, your area, your own photos. On your form, you send us a website in your trade you like the look of, and we build yours from that, so it looks the way you want it to, not like a template with the name swapped.
You stay on the job.
If you can't get to your phone, the customer gets a text straight away with a link to your website, so they can talk to your agent and book, instead of ringing the next name.
How it works
- Talk to Ollie on this site. He's the same kind of agent your customers would get. Book your specification call with Martin.
- You receive your specification form, "Fill after listening" (an audio message inside the form talks you through it). This is where you give us the essentials we need to build your site.
- You have your specification call with Martin, booked with Ollie, where he builds the detail and the message around what you've sent us, so your site sounds like your business, not a template.
- Your Test Drive, where you operate your Talking Website, with your own voice agent on it, and book yourself an appointment exactly as your customers would. If you're happy, pay your first month. Then your website and your voice agent are commissioned, you sign off each page, and we push your site live, usually within a week and sometimes in as little as three days.
Launch price: £97 a month, locked in. No setup fee. No long term contract.
Questions electricians ask
A normal website lets customers walk. A talking website lets customers talk. On your Talking Website for electricians, your agent answers questions about faults, EV chargers and rewires, books fault visits, surveys and installs straight into your diary, and if you can't get to your phone, the customer gets a text straight away with a link to your website.
Your agent gives the answer you'd give. Most electricians do one of two things, and you can do both:
- Explain why it depends. An extra socket in a kitchen is a very different job from a full rewire of a four-bed house with the floors up and a new consumer unit. Your agent explains that, so the customer understands why you need to see it, then books the visit.
- Give a starting price. For standard jobs, your agent can say something like "a home EV charger, on a standard install, starts from [£]", so they know roughly where they stand before you come out.
You choose on your specification call, and your agent only quotes the figures you've given us.
Your agent doesn't guess. If someone asks something you haven't covered, like whether their old fuse box will pass an EICR, your agent says you'll answer that properly yourself, and books them in or takes their number for a callback. The more you tell us on your form and your specification call, the more your agent can answer on the spot.
Yes. On the specification form you fill in before speaking to Martin, you choose what your agent books: a callback or a site visit. The most effective is a site visit. Your agent books the earliest free slot in your diary, and you can always ring the customer first to check anything you want to know before you make the journey.
However you want them handled. Some electricians want emergencies booked into the next free slot. Others want your agent to give the customer your mobile number for genuine emergencies only. And if their whole street has lost power, your agent tells them to ring 105, the free power cut number, so you're not sent out to a fault on the network.
Yes. Your agent can explain that rented homes in England need an electrical safety check at least every five years, answer the landlord's questions about it, and book it in.