Talking Website for builders
Building work is a big decision for a customer. Before they'll let anyone round to look at an extension or a renovation, they want to know a lot: do you do this kind of job, do you cover their area, how far ahead are you booked, how do you quote. Most builders' websites show a few photos and a contact form, and leave the customer to guess.
A normal website lets customers walk. A talking website lets customers talk. Ask questions, get answers, then book.
What a Talking Website does for a builder
Your site talks back.
Customers tap one button and ask what they want to know: do you do extensions, loft conversions, kitchens, how soon could you start, do you work round here. Your agent answers from what you've told us about your business, the way you would.
Your agent handles "roughly how much?"
Customers want a rough idea before they book. Your agent gives the ballpark you're happy with, or explains how you price, and books the site visit, so you turn up to a customer who already knows what happens next.
Your agent books them in.
Once their questions are answered, your agent books the visit straight into your diary, so a serious enquiry doesn't sit in an inbox while they ring round.
Your agent filters as well as books.
If someone wants a job you don't do, or they're outside your area, your agent tells them politely, so your diary fills with the work you actually want.
Your site looks like your business.
Your projects, your area, your finish. On your form, you send us a website in your trade you like the look of, and we build yours from that. So it looks the way you want it to, not like a template with the name swapped.
You stay on site.
If you can't get to your phone, the customer gets a text straight away with a link to your website, so they can talk to your agent and book, instead of ringing the next name.
How it works
- Talk to Ollie on this site. He's the same kind of agent your customers would get. Book your specification call with Martin.
- You receive your specification form, "Fill after listening" (an audio message inside the form talks you through it). This is where you give us the essentials we need to build your site.
- You have your specification call with Martin, booked with Ollie, where he builds the detail and the message around what you've sent us, so your site sounds like your business, not a template.
- Your Test Drive, where you operate your Talking Website, with your own voice agent on it, and book yourself an appointment exactly as your customers would. If you're happy, pay your first month. Then your website and your voice agent are commissioned, you sign off each page, and we push your site live, usually within a week and sometimes in as little as three days.
Launch price: £97 a month, locked in. No setup fee. No long term contract.
Questions builders ask
A normal website lets customers walk. A talking website lets customers talk. On your Talking Website for builders, your agent answers questions about extensions, renovations and when you could start, politely turns away jobs you don't do, books site visits straight into your diary, and if you can't get to your phone, the customer gets a text straight away with a link to your website.
Your agent gives the answer you'd give. Most builders do one of two things, and you can do both:
- Explain why it depends. Knocking through a non-structural wall is a very different job from a two-storey extension with planning, steels and building regs. Your agent explains that, so the customer understands why you need to see it, then books the site visit.
- Give a starting price. If you work to a rate, your agent can say something like "a single-storey extension starts from [£] per square metre", so they know roughly where they stand before you come out.
You choose on your specification call, and your agent only quotes the figures you've given us.
Your agent doesn't guess. If someone asks something you haven't covered, like whether their loft conversion will need planning permission, your agent says you'll answer that properly yourself, and books them in or takes their number for a callback. The more you tell us on your form and your specification call, the more your agent can answer on the spot.
Yes. On the specification form you fill in before speaking to Martin, you choose what your agent books: a callback or a site visit. The most effective is a site visit. Your agent books the earliest free slot in your diary, and you can always ring the customer first to check anything you want to know before you make the journey.
Yes. If you don't do a type of work, or someone's outside your area, your agent tells them politely instead of booking a visit you'd have to cancel.
Your agent tells customers honestly when you could start, and still books the site visit so you can price the job. Good work gets lined up for when you're free, instead of going to whoever answered first.