Talking Website for garage door engineers
A garage door stuck open, or stuck shut with the car inside, gets sorted that day if the customer can find someone. Others are thinking about replacing an old up-and-over with a roller door. Both want answers before they book. Most garage door websites give them a contact form and a wait.
A normal website lets customers walk. A talking website lets customers talk. Ask questions, get answers, then book.
What a Talking Website does for a garage door engineer
Your site talks back.
Customers tap one button and ask what they want to know: my door's stuck, can you come today, do you do roller doors, can you add a remote to my door, do you cover my area. Your agent answers from what you've told us about your business, the way you would.
Your agent handles "roughly how much?"
Customers want a rough idea before they book. Your agent gives the ballpark you're happy with, like your repair call-out charge or a starting price for a new roller door, or explains how you quote, and books the repair or the measuring visit, so you turn up to a customer who already knows what happens next.
Your agent books them in.
Once their questions are answered, your agent books the repair call-out or the measuring visit straight into your diary, so the enquiry doesn't sit in an inbox while they ring round.
Repairs and new doors, both covered.
Your agent knows which jobs you'll come out for today and which are a planned survey, and books each one the right way.
Your site looks like your business.
Your work, your area, your own photos. On your form, you send us a website in your trade you like the look of, and we build yours from that, so it looks the way you want it to, not like a template with the name swapped.
You stay on the job.
If you can't get to your phone, the customer gets a text straight away with a link to your website, so they can talk to your agent and book, instead of ringing the next name.
How it works
- Talk to Ollie on this site. He's the same kind of agent your customers would get. Book your specification call with Martin.
- You receive your specification form, "Fill after listening" (an audio message inside the form talks you through it). This is where you give us the essentials we need to build your site.
- You have your specification call with Martin, booked with Ollie, where he builds the detail and the message around what you've sent us, so your site sounds like your business, not a template.
- Your Test Drive, where you operate your Talking Website, with your own voice agent on it, and book yourself an appointment exactly as your customers would. If you're happy, pay your first month. Then your website and your voice agent are commissioned, you sign off each page, and we push your site live, usually within a week and sometimes in as little as three days.
Launch price: £97 a month, locked in. No setup fee. No long term contract.
Questions garage door engineers ask
A normal website lets customers walk. A talking website lets customers talk. On your Talking Website for garage door engineers, your agent answers questions about stuck doors, springs, roller doors and remotes, books repair call-outs and measuring visits straight into your diary, and if you can't get to your phone, the customer gets a text straight away with a link to your website.
Your agent gives the answer you'd give. Most garage door engineers do one of two things, and you can do both:
- Explain why it depends. Replacing a broken spring is a very different job from fitting a new electric roller door. Your agent explains that, so the customer understands why you need to see it or measure up, then books the visit.
- Give a starting price. Your agent can say something like "a repair call-out starts from [£]", or a starting price for a new roller door, so they know roughly where they stand before you come out.
You choose on your specification call, and your agent only quotes the figures you've given us.
Your agent doesn't guess. If someone asks something you haven't covered, like whether a motor will fit their old up-and-over door, your agent says you'll answer that properly yourself, and books them in or takes their number for a callback. The more you tell us on your form and your specification call, the more your agent can answer on the spot.
Yes. On the specification form you fill in before speaking to Martin, you choose what your agent books: a callback or a site visit. The most effective is a site visit. Your agent books the earliest free slot in your diary, and you can always ring the customer first to check anything you want to know before you make the journey.
However you want it handled. Some garage door engineers want stuck doors booked into the next free slot. Others want your agent to give the customer your mobile number for genuine emergencies only, like a door stuck open overnight or a car trapped inside before work. You choose on your specification call, and your agent sticks to it.
Yes, the way you would. A broken spring or a snapped cable is usually a repair. An old door that keeps failing, or one where the parts are hard to get, may be worth replacing. Your agent explains that, then books a visit so you can tell them for sure.