Talking Website for pest control businesses
Nobody wants to talk about mice in the kitchen or wasps in the loft, but they want them gone, quickly. Customers are often embarrassed, sometimes worried about children or pets, and they want answers before they'll book anyone. Most pest control websites give them a contact form and a wait.
A normal website lets customers walk. A talking website lets customers talk. Ask questions, get answers, then book.
What a Talking Website does for a pest control business
Your site talks back.
Customers tap one button and ask what they want to know: can you come out this week, is it safe with pets and kids, do you deal with wasps, rats and mice, do you cover my area. Your agent answers from what you've told us about your business, the way you would.
Your agent handles "roughly how much?"
Customers want a rough idea before they book. Your agent gives the ballpark you're happy with, like a starting price for a wasp nest, or explains how you price, per visit, per treatment or by contract, and books the visit.
Your agent books them in.
Once their questions are answered, your agent books the visit or the treatment straight into your diary, so the enquiry doesn't sit in an inbox while they ring round.
Easy to ask.
Some customers would rather ask a website than a person about mice in the kitchen. Your agent answers plainly, then books them in.
Your site looks like your business.
Your work, your area, your own photos. On your form, you send us a website in your trade you like the look of, and we build yours from that, so it looks the way you want it to, not like a template with the name swapped.
You stay on the job.
If you can't get to your phone, the customer gets a text straight away with a link to your website, so they can talk to your agent and book, instead of ringing the next name.
How it works
- Talk to Ollie on this site. He's the same kind of agent your customers would get. Book your specification call with Martin.
- You receive your specification form, "Fill after listening" (an audio message inside the form talks you through it). This is where you give us the essentials we need to build your site.
- You have your specification call with Martin, booked with Ollie, where he builds the detail and the message around what you've sent us, so your site sounds like your business, not a template.
- Your Test Drive, where you operate your Talking Website, with your own voice agent on it, and book yourself an appointment exactly as your customers would. If you're happy, pay your first month. Then your website and your voice agent are commissioned, you sign off each page, and we push your site live, usually within a week and sometimes in as little as three days.
Launch price: £97 a month, locked in. No setup fee. No long term contract.
Questions pest controllers ask
A normal website lets customers walk. A talking website lets customers talk. On your Talking Website for pest control, your agent answers questions about wasps, rats and mice, and whether treatments are safe with pets and children, books visits and treatments straight into your diary, and if you can't get to your phone, the customer gets a text straight away with a link to your website.
Your agent gives the answer you'd give. Most pest controllers do one of two things, and you can do both:
- Explain why it depends. One wasp nest is usually a single visit. Rats or mice often need a course of visits. Your agent explains that, so the customer understands what's involved, then books the first visit.
- Give a starting price. Your agent can say something like "a wasp nest treatment starts from [£]", or your price for a rodent treatment, so they know roughly where they stand before you come out.
You choose on your specification call, and your agent only quotes the figures you've given us.
Your agent doesn't guess. If someone asks something you haven't covered, like whether they'll need to leave the house during the treatment, your agent says you'll answer that properly yourself, and books them in or takes their number for a callback. The more you tell us on your form and your specification call, the more your agent can answer on the spot.
Yes. On the specification form you fill in before speaking to Martin, you choose what your agent books: a callback or a site visit. The most effective is a site visit. Your agent books the earliest free slot in your diary, and you can always ring the customer first to check anything you want to know before you make the journey.
However you want it handled. Some pest controllers want urgent jobs booked into the next free slot. Others want your agent to give the customer your mobile number for genuine emergencies only, like a wasp nest by the back door with children in the house, or rats in a food business. You choose on your specification call, and your agent sticks to it.
Yes, with your answer. On your specification call you tell us how you keep treatments safe around pets and children, and anything customers need to do before you arrive. Your agent gives that answer, the way you would, and leaves anything more specific for you on the visit.