A normal website lets customers walk
Is my website losing me work?
Most trade websites do one job: they sit there. Someone finds you, has a look, and then has to decide whether to fill in a form, ring a number you can't answer from a roof, or go back to Google and try the next name.
That moment is where work goes missing. Not in big dramatic ways. One enquiry at a time, usually without you ever knowing it happened.
Where it goes
- The call you can't answer. You're up a ladder, it rings out, and by the time you ring back they've booked someone else.
- The form they don't fill in. They've got questions first, and a form can't answer any of them, so they go back to Google.
- The search at 9pm. They're looking when you've finished for the day, and whoever gets back to them first gets the job.
What a Talking Website changes
Your website talks back. Customers tap one button, ask what they want to know, get straight answers about your business and book straight into your diary, whatever time it is. Miss a call, and they get a text with a link straight to your agent.